Policies

Privacy Policy

This Privacy Policy applies to all personal information collected by Shaun Weston (we, us or our) via the website located at www.shaunweston.art (Website).

1. What information do we collect?

The kind of Personal Information that we collect from you will depend on how you use the website. The Personal Information which we collect and hold about you may include:

name, email address, address, phone number, payment details

2. Types of information

The Privacy Act 1998 (Cth) (Privacy Act) defines types of information, including Personal Information and Sensitive Information.

Personal Information means information or an opinion about an identified individual or an individual who is reasonably identifiable:

(a) whether the information or opinion is true or not; and

(b) whether the information or opinion is recorded in a material form or not.

If the information does not disclose your identity or enable your identity to be ascertained, it will in most cases not be classified as “Personal Information” and will not be subject to this privacy policy.

Sensitive Information is defined in the Privacy Act as including information or opinion about such things as an individual's racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record or health information.

Sensitive Information will be used by us only:

(a) for the primary purpose for which it was obtained;

(b) for a secondary purpose that is directly related to the primary purpose; and

3. How we collect your Personal Information

(a) We may collect Personal Information from you whenever you input such information into the Website, related app or provide it to Us in any other way.

(b) We may also collect cookies from your computer which enable us to tell when you use the Website and also to help customise your Website experience. As a general rule, however, it is not possible to identify you personally from our use of cookies.

(d) Where reasonable and practicable we collect your Personal Information from you only. However, sometimes we may be given information from a third party, in cases like this we will take steps to make you aware of the information that was provided by a third party.

4. Purpose of collection

(a) We collect Personal Information to provide you with the best service experience possible on the Website and keep in touch with you about developments in our business.

(b) We customarily only disclose Personal Information to our service providers who assist us in operating the Website. Your Personal Information may also be exposed from time to time to maintenance and support personnel acting in the normal course of their duties.

(c) By using our Website, you consent to the receipt of direct marketing material. We will only use your Personal Information for this purpose if we have collected such information direct from you, and if it is material of a type which you would reasonably expect to receive from use. We do not use sensitive Personal Information in direct marketing activity. Our direct marketing material will include a simple means by which you can request not to receive further communications of this nature, such as an unsubscribe button link.

5. Security, Access and correction

(a) We store your Personal Information in a way that reasonably protects it from unauthorised access, misuse, modification or disclosure. When we no longer require your Personal Information for the purpose for which we obtained in, we will take reasonable steps to destroy and anonymise or de-identify it. Most of the Personal Information that is stored in our client files and records will be kept for a maximum of 7 years to fulfill our record keeping obligations.

(b) The Australian Privacy Principles:

(i) permit you to obtain access to the Personal Information we hold about you in certain circumstances (Australian Privacy Principle 12); and
(ii) allow you to correct inaccurate Personal Information subject to certain exceptions (Australian Privacy Principle 13).

(c) Where you would like to obtain such access, please contact us in writing on the contact details set out at the bottom of this privacy policy.

6. Complaint procedure

If you have a complaint concerning the manner in which we maintain the privacy of your Personal Information, please contact us as on the contact details set out at the bottom of this policy. All complaints will be considered by Shaun Weston and we may seek further information from you to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

7. Overseas transfer

Your Personal Information may be transferred to recipients located in countries outside Australia, including the U.S., in accordance with our data protection practices. You consent to us transferring your Personal Information to countries outside Australia, including the U.S., in accordance with our data protection practices in the knowledge that if your Personal Information is mishandled in that jurisdiction, we disclaim responsibility and you will not have a remedy under Australian law.

8. GDPR

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

9. How to contact us about privacy

If you have any queries, or if you seek access to your Personal Information, or if you have a complaint about our privacy practices, you can contact us through: shaunwestonart@gmail.com.

Terms of Sale

Pricing & Payment

All prices are listed in Australian Dollars (AUD). Payment is accepted via the secure methods provided at checkout. Prices may change without notice, but confirmed orders will be honoured at the purchase price.

Copyright & Reproduction

All artworks, prints, images and written content on this website remain the copyright of Shaun Weston. Purchase of an artwork or print does not transfer copyright or reproduction rights. Please do not reproduce, copy or distribute images without permission.

Colour & Display

Every effort is made to represent colours accurately, but variations may occur depending on your screen or device. If you’d like to confirm colour or material details before purchasing, please get in touch.

Limited Editions

Prints are produced in limited editions where specified. Edition numbers and certificates are included with your order.

Shipping & Delivery

Processing Times

Orders are typically packed and dispatched within 2–4 business days. Framed works or special packaging may take up to 7 business days, and I’ll contact you if additional time is required.

Shipping Methods

All parcels are sent via Australia Post or a trusted courier with tracking. You’ll receive tracking details via email once your order has shipped.

Delivery Estimates

Within Australia: 3–10 business days after dispatch.

Delivery times are a guide only and may vary depending on your location, courier schedules or public holidays. Most Australian orders arrive within 1–3 weeks from the time of purchase.

Need it sooner?

If you require your purchase by a particular date, please get in touch before placing your order. Delivery can often be coordinated within a shorter timeframe.

Pick-Up or Local Delivery

Pick-up or hand delivery may also be possible for the Brisbane and Moreton Bay area - please enquire before purchasing to confirm availability and timing. If local delivery is arranged, works will be packaged securely and a convenient time coordinated directly.

Shipping Costs

Shipping is included for all Australian orders, unless otherwise stated in the product description. For works requiring special handling or oversized packaging, shipping costs will be calculated at checkout. Each artwork or print is carefully packed using quality protective materials to ensure safe delivery.

International Orders

International shipping isn’t currently available through the online store. If you’re located outside Australia and are interested in purchasing a work, please contact me directly to discuss options and quotes.

Loss or Damage in Transit

All items are packed securely. If your parcel arrives damaged or goes missing, please contact me promptly so I can lodge a claim and resolve the issue.

Returns & Refunds

Each artwork and print is created, packed and shipped with care.

Change of Mind

Refunds or exchanges are not offered for change of mind. Please choose carefully and feel free to contact me before purchasing if you’d like more details, photos or framing advice.

Faulty, Damaged or Incorrect Items

In line with Australian Consumer Law, you’re entitled to a replacement or refund if an item is faulty, damaged or significantly different from its description. If your artwork or print arrives damaged, please email me within 7 days of delivery with your order details, photos of the item and packaging, and a brief description of the issue. I’ll work with you to arrange a repair, replacement or refund where appropriate.

Original Artworks

Each original piece is unique. While surface irregularities and material textures are part of the artwork, I guarantee it will be professionally presented and true to its description.

Prints

Prints are carefully colour-matched to the original work. Please note that slight variation in tone or texture may occur due to different screen settings or print/production processes. Because of these inherent variations, refunds are not available for minor colour or tone differences.

Return Shipping

If a return is approved, I’ll provide instructions for secure packaging and return postage. Please retain your proof of postage or tracking details.

Contact

If you have any questions about these policies or your order, please contact: shaunwestonart@gmail.com